Join the Barbican Theatre Front of House Team!
The Barbican Theatre Plymouth are looking for new Casual FOH Assistants to join our team
for our busy Autumn/Winter season and beyond.

Our Front of House Assistants act as the public face of Barbican Theatre during all
performances across our managed venues, offering high-quality customer care to all visitors
and supporting venue and production staff in providing a safe, comfortable and welcoming
environment.

Duties:
Customer Service:
➔ Be a visible, friendly presence and representative of Barbican Theatre during
all performances, across our managed venues and programmed performances
➔ Check tickets for all audience members, helping attendees find their seats and
providing assistance to audiences members with access needs as necessary
➔ Ensure public spaces are clean, tidy and presentable for performances
includes cleaning the Auditorium post-show, checking toilets and tidying
marketing displays.
➔ Address customer queries and complaints where possible, handing over to
managers if necessary

Health and Safety:
➔ Be familiar with evacuation procedures of venues, in order to provide efficient
and safe assistance should the need to evacuate arise
➔ Use the theatre’s radio system in a responsible manner, communicating with
managers and colleagues where appropriate and otherwise keeping channels
clear
➔ Take responsibility for ensuring any Health and Safety concerns are flagged
immediately with a manager so appropriate action can be taken.
➔ Ensure any accidents or incidents witnessed are immediately reported to a
manager, a designated First Aider or the most senior member of staff
available

General:
➔ Actively promote upcoming performances and ongoing workshop
programmes to the public where possible
➔ Attend training and team meetings as scheduled by the House Manager
➔ Contribute to positive working relationships between Front of House, Venue
Managers, bar staff and artists/companies performing with us
➔ Undertake other duties as reasonably requested by a manager.

To Apply: send your CV and a short note detailing why you are applying to
emma@barbicantheatre.co.uk

Rate of Pay: National Living Wage

Closing Date: 11th October